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when customer come for purchasing prduct they want more option then past purchasing product .same product more variety.
Not identifying the actual need of the customer and making the customer agree on that need leads to such confusing situation for the seller as well as the buyer. Learn more about "NEED IDENTIFICATION" and apply it while selling. You would see the difference by yourself.
Do not sell what you wish to but make the customer buy what they NEED. You can always assist the customer in need identification. Once you and the customer are clear about the NEED then stress upon the value for money to meet the NEED and all other extra benefits are bonus.
