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Here, I am not talking about resolving, but about avoiding them in the first place, as it is much better to avoid problems than to look for solutions.
I have a structural and civil engineering company, so I belive to have educated employees....Confilcts I see is when management tries to solve the work for everybody, people dont have anything more to say, just do what management wants, then they take out this frustration on other employees. Let them work together (manage that!) is letting them create respect for eachother. People that dont fit in you have to coach.
yes!, thats LEAN: self educating workfloor, out of experience, works perfect!
First of all, you must check whether, the given, task is completed or not, if yes, then , here the conflict, and try to solve, as much as possible, if not , mark his words, and raise, in the meeting.
By leveraging:-