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Folks:
Before looking into “What are the strengths and weaknesses of the cross-functional teams”?We have to understand that why we are using Cross-functional team and what is VALUE & POWER of this team. Cross-functional team deliverables varies due to the use of team. Team for Product development will work differently from change management or BPM team.
Commonly we use cross-functional team because of:
- Value creation
- Innovation
- Motivated to fix problems
- Knowledgeable about current procedures & systems
- Collective intelligence
Definition
Common understanding about cross-functional team is that “An organizational team consisting of members at the same level of hierarchy in the organization but serving in different areas”.
Advantages: Can greatly increase creativity and problem solving with the use of cross-functional teams because of their composition. Members of cross-functional teams come with a diversity of experiences, expertise and knowledge. This diversity can help broaden perspectives and create a synergy - where interaction of the members create a greater effect than the sum effects of each member acting alone - leading to a high level of creativity. Disadvantages: The team can take significantly longer to develop cohesion because members come from different experiences and backgrounds.Moreover, a team leader must take care in managing team relationships carefully because there may be a high level of conflict in these teams due to unit rivalry, egos and possible conflict between the interests of the various parts of the organization represented by team members.
Thanks