Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.
Total quality management (TQM) consists of organization-wide efforts to install and make permanent a climate in which anorganization continuously improves its ability to deliver high-quality products and services to customers. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM enjoyed widespread attention during the late1980s and early1990s before being overshadowed by ISO9000, Lean manufacturing, and Six Sigma.
TOTAL QUALITY MANAGEMENT
(Follow up in ISO accreditation proceedures) for consitant improvement in the Quality of product/Service provided.
"TQM" stands for "Total quality management"
TQM is abbrevation of Total Quality Management.
in business TQM stand for Total Quality Mangement
A holistic approach to long-termsuccess that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressivechanges in the attitudes, practices, structures, and systems.
Read more: http://www.businessdictionary.com/definition/total-quality-management-TQM.html#ixzz3BfO3fSuv