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inform line manager
The cash acceptance as per statutory requirements customer should be advised to make remittance as per regulations. or guide him to remit the half amount next day. standards with adhering to business hours. the cash can be accepted after business hours but should be credited as first receipt of next working day. In reverse a payment cannot be made since this involves high risk. either operation risk or financial risk or also both.
i am a Regular Cash Teller in a Bank .. and i work in sindh bank Ltd in Lahore Pakistan ,,,and i want job in Baink in Dubai ,,,,,,,,
And my cell No, is ,,
Thanks And Regards ,,
Wajahat HUssain
Considering the situation customer is in, effort can be made with due discussion with supervisor whether the same can be done as one in case with proper approval.
The bank teller's duty is to report and his/her job stops here.
And the back office now needs to take over. One of the critical issues that the Money Laundering Reporting Officer needs to look into before submitting a Suspicious Transaction Report is whether it is a one off / a few transaction/s which has/ have been combined with normal transactions thereby making it fall beyond the limit or whether the business has grown enough that it can now be considered as exempt.
The usual procedure would be after ascertaining the seriousness of the offence is whether to report with an observation that matter needs not be taken further or not to report after a review of the limit for the customer.
Thanks for contribution to both Mohammed and Cosmos.