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How would you greet a visitor once entered the vicinity?

A receptionist is the first person visitors encounter at most types of businesses, whether in person or by phone, The most important asset for any receptionist is excellent communication skills. The ability to speak well and convey information clearly is vital. A receptionist should also be a good listener, able to understand and respond to client needs and requests. The position often entails a high degree of customer contact, so an outgoing personality is a good trait to look for. Someone who enjoys interacting with a variety of people, values good customer service. But the best asset of a receptionist is the SMILE.

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Question ajoutée par arlyn tibule , Secretary , Math Ltd. International
Date de publication: 2014/08/27

welcome the guest with a smile and greet properly to feel them at home.

Kamal Bhandari
par Kamal Bhandari , Group Chief Financial Officer , Omzest Group of Companies

A male visitor enters the reception in the morning and approaches her. The receptionist should get up from her seat and say with a welcoming smile "Good morning Sir, How may I help you ?" 

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