Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

What are survey calls?

Do the CEO or CFO call the call center anonymous to find out the quality service provided. Is it true that often the experience is ridiculous, the call is placed is a loop and made to wait for long periods of hold and transferred many times.

user-image
Question ajoutée par Subhranshu Ganguly , Quality Analyst. , WIPRO
Date de publication: 2014/08/28

Assess the level of service by the customer after the completion of the call

More Questions Like This