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Should the CEO of the co work the crm tool like sales force and take incoming customer calls to understand the deficiencies in the system.
Why not? If Im an Owner for the company I will do it
No he shouldn't because their should be assistance
If there is not enough assistants and employees to do that then he should take the calls
Most of the calls are answered by the assistants and employees.
If needed by the clients. YES. It is the open policy.
