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The auditee ignored your visit and said: "Nobody told me that there is an audit today", What action should be taken by auditor in this situation?

During a quality audit visit to a location, the auditee ignored your auditing visit and excused said: "Nobody told me that there is an audit visit today", What action should be taken by the auditor in this situation?

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Question ajoutée par Muhammad Saey , Senior Veterinary Doctor , PAFN Public Autority for Food and Nutrition
Date de publication: 2014/09/07
Utilisateur supprimé
par Utilisateur supprimé

Audits are always conducted upon having Written consent from the Auditee and the probability of such a situation arising is almost none at all. Nevertheless, if it was a mistake on my side to communicate the plan properly, I will apologize and will re schedule the audit to another date. If it is a behavioral issue with the Auditee to avoid being audited, then this will be escalated and reported both to the auditor and auditee functional heads for better evaluation of such a situation and then decide on course of action forward. 

Bala Choragudi
par Bala Choragudi , Sr. Quality Assurance Specialist , OQ

In almost all the cases, the audit will be planned and conducted with a prior schedule and program. This program shall be accepted by the auditee in writing. So that, this kind of situation may not raise. However, if this is the situation, I will contact the auditee and auditor organization heads, who are responsible for audits, to understand the situation and to determine further course of action.

JAYASANKAR SELVARENGARAJU
par JAYASANKAR SELVARENGARAJU , Construction Manager , G.P Zachariades Engineering & Construction

Safety measures and records are need to be maintained daily basis by the HSE focal point. If maintained those records properly there is no issue with any kind of HSE surveillance audit. 

If the team is not interested to assist the safety audit, there will be a chance of manipulating the safety records.

Umair ahmed
par Umair ahmed , Corporate Quality Assurance Manager , Mondelez International

As an Auditor, you leave that Auditee Function & it shall be report in Audit Report as well. Also in such case, if company is certified for audited Managment system then, in Certificate, the scope of such function shall be excluded.

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