How can we make our organization customer-centric?

1) Identify market.

2) Identify customers.

3) Advertise.

4) Present your organization before the customers.

5) Present your mission & vision.

6) Prepare a very much dedicated customer delivery support team.

7) Monitor accordingly .

Know the target audience and give them excellent customer service with quality products. Be honest with, sell them the product which you think you will buy if some one else is selling. 

Learn customers' requirements

Plan accordingly

Motivated staff

By understanding customer needsBy responding to the customer needsIntroducing Non monetary KPI'smotivated staffBy providing excellent Customer Service