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Efficiency of the Management is mainly depend upon follow up and feed back process. This helps timely adjusting the inputs to the present situation for the smooth and efficient running.
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These play big role in Management. Asking feedback from others, and providing feedback to individuals or on services received creates learning opportunity for both sides; follow-up ensures goals/objectives are well understood, and it helps achieving expected results..
Th role of follow-up is to generate feedback that help to identify service efficiency, effectiveness and shortfalls. This enhances the effective identification of learning outcomes to guide the drawing of tangible strategies to drive service excellence and improved performance.
Big impact of these two, you can plan back up, alternative resources, carry out R&D etc.