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GIVE HIM/HER SPECIAL ATTENTION IN COMMUNICATION,,,,,,,,,LISTEN HIM ,, EXPLAIN HIM ,, FOLLOW HIM WITH OUT BOTHERING ,,,, HELP HIM IN DECISION MAKING FOR PURCHASE OF YOUR PRODUCTS ====== ALWAYS EXPLAIN HIM THE ADVANTAGES OF YOUR PRODUCTS AFTER BUYING ............. ,,,,, ........... FEATURES ARE NOTHING TO DO PRACTICALLY FOR CUSTOMER,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, GOOD LUCK & HAPPY SELLING
Every time you approach the customer it is a new experience and experiment in dealing with them, a monotonous style cannot work good results. The talent to tackle the situation is something special which is not easy to describe and a matter to be studied by observations. I believe all must practice some special styles that best suit the circumstances you deal a customer and a timely deterent.
Listen to him and give attention to his idea.
3 points to make your client feel special -
1. With every opportunity, you communicate to your customer that they are special by giving genuine reason/s.
2. You listen, offer excellent services and are a confidant consultant to your customer.
3. ……….. flavor your business relationship with few pleasant surprises.
Not all the customers are same in my experience in came across those who don't know what they are talking about and go out of topic. When i came through such i simply adopted a strategy to read his / her mind, simply can solve it as start talking to him / her getting into there world i found it very effective were i get to know what they need in lesser time span
I would say just get into the act. Go out of the box and help them rather than just doing your bau(business as usual. Call instead of email, keep them updated if you cannot resolve their query immediately , interact with them amd make them feel precious and heard.
There are number of tactics which can be used to make your customer feel special, Some of them are:
If you are part of any business of any size, from the smallest local shop to the largest corporation or multinational firm, you may be involved in a department where it's critical to figure out how to make a customer feel special. In many fields and industries, customer service all but dictates what businesses do. The idea is that those who best retain a customer base or build on an existing clientele will eventually take market share from others. These challenges lead business teams to compete directly for customer loyalty. It is in this context that people in all job roles may be asked to figure out how to reach out to their customers. If you are looking at how to make a customer feel special, here are some of the most common ways that business leaders go about this process.
1 Target messages to the customer.
2 Train staff to pay attention to customers and address their needs
3 Have support contacts available to customers.
4 Give loyalty rewards.
5 Get the customers' names right.
Need attention client requirement
Good communication with proper records
Feedback to client promptly
Maintaining in and out letters
agreed with all ladies and gentlemen
TWO WORDS.... Unexpected giveaways or a special treat.
