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A customer of a competitor comes to you, how do you treat him?

<p>A- Be careful</p> <p>B- Special treatment</p> <p>C- Just like all other customers of yours</p>

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Question ajoutée par Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date de publication: 2014/09/22
Rola Dawood
par Rola Dawood , Sr. Payroll Officer , Alghanim Industries

C- Just like all other customers of yours ,  which is of course special 

Mohamed Nizaam Mohamed Ismail
par Mohamed Nizaam Mohamed Ismail , Key Account Manager/ Private Label Manager/ Sales & Marketing Manager , Consumer Co-operative Union

C & A

Sidvin Shetty
par Sidvin Shetty , Trade Marketing Executive , Al Khayyat Investments

B&C - For me each customer would be special (Either current/Potential). As a professional we should sell what customer's want rather than trick him for ones he doesn't & thus build rational for growth & development.

It also means the existing customer of our competitor is not satisfied with them thus they are exploring their opportunities with your company. Thus, even A applies here as we should be careful understanding their needs & than mention your company's products superiority & functionality which suits customer needs. :-)

padmakumar pathiyil
par padmakumar pathiyil , Marketing Consultant , Management Consultancy

Just like all other customers 

IRPHAN GHANI
par IRPHAN GHANI , Senior Management , A

A, B and C. 

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