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<p>A- He is an existing customer, so he won't leave you?</p> <p>B- You were good when you won him first time, so you will win him again</p> <p>C- He agreed to negotiate, because he needs you</p> <p>D- Something else</p>
I would feel comfortable knowing that the client knows that I have deep knowledge of the relationship and they won't want to bother risking starting a new relationship which could go sour.
The customers trust in my company makes me comfortable to negotiate with him.
B- You were good when you won him first time, so you will win him again.
D) - Something else
here some things are going togather at the time of renewal:
1) Customer Confidence
2) Customer also dont want to do the same practice again ( Dont want to revise process )
3) Customer also looking your past performance
and relation during past contract also is more considerable elements
