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In restaurant business Costumer will come for the first time for food but if he will come back he come back for service, in every single restaurant you will find a 3 elements Food, Atmosphere and service only the service that differentiate a restaurant from another.
Customer service plays equally important role for customer retention. if customers are retained and on the other hand new customers joining you will definitely lead a company to the path of success or to a great heights.
Customer care will ensure the continuity of your relationship with the customer.
it's one of the tool to make an establishment succeed. Let's just say that the customers is the fish and customer service is the bait. You can catch a fish faster when you have a good bait.
