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How to handle a customer, who persists on major changes in contracts with no change in financial terms ?

Customer Service
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Question added by Vidyut Chandra Patange , CONSULTANT & TRAINER , SRH MANAGEMENT CONSULTANTS AND TRAINERS
Date Posted: 2014/10/12
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Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

You first look at the potential client and ask yourself;

  1. are they worth having
  2. how will they benefit the company
  3. do you want that customer for marketing purpose

For companies that needs business, they are willing to make less profit as to the bigger companies.

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