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What is the damage to the company of providing poor service to customers?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2014/10/22
Divyesh Patel
par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Poor customer service can negatively impact a business in a variety of ways.

 

  1. Lost of customers

  2. Tell their friends and family members about the bad experience to warn them away

  3. Poor customer service typically results in fewer customers, which translates into lower sales and profits for your business.

 

 

 

Utilisateur supprimé
par Utilisateur supprimé

agreed with mr divesh

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