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What role should the workers in customer service to play to provide the best service to customers?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2014/10/22
Subhranshu Ganguly
par Subhranshu Ganguly , Quality Analyst. , WIPRO

Sir to be frank the role of the customer service rep is like a shock absorver of the organisation so that the co does not have to feel the shock of falling sales.

Mohamed abdelsalam shabrawi
par Mohamed abdelsalam shabrawi , Regional Director for the Arab Republic of Egypt , african energy company

Quickly understand the client's problem 

The speed of solving the problem of the client

Utilisateur supprimé
par Utilisateur supprimé

agreed with mr divyesh

Divyesh Patel
par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

They play a major role in customer service.

All businesses depend on employees to deliver quality service. For most businesses, improving customer service levels is more important than providing a good product.

 

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