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Why is price the most important factor that affects customer's buying decision?

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Question ajoutée par Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date de publication: 2014/11/13
ALAMGEER HUSSAIN HASHMI
par ALAMGEER HUSSAIN HASHMI , REGIONAL SALES & OPERATIONS MANAGER , Uth Healthcare Pvt., Ltd

I agree with Mr.Padmakumar.When I spend money on a product  I want the best bargain.

Subhranshu Ganguly
par Subhranshu Ganguly , Quality Analyst. , WIPRO

It is not only the label price if the price is very high and the decision is v important. In purchasing a house or a flat features like the no of windows , whether they face the rising or the facing sun or the seting sun,the color of the walls, the quality of the make of the doors or windows. Here quality is paramount. paying a little extra wount matter if the emi suits the pocket. it just means a few months more of the emi.

But in the purchasing of daily essentials like food and clothing people would pay a higher price only if they perceive that it is value of money they are getting.

 

Divyesh Patel
par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

  1. Are they getting best value for their money

  2. Quality.

  3. Unique attributes

  4. Perceived substitute

 

Mohd Asif Ansari
par Mohd Asif Ansari , HR Administrator , Al Nasseej Al Arabi Factory Co. Ltd.

agree with the previous answers

Muhammad Adeel
par Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

Because mostly customer assumes that price indicates the quality of the product.

VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
par VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

Price is an important factor to the customer because of:

1.Afforadability

2.Purchasing power

3.Alternatives available

4.Expect value utility for the money paid.

5.General tendency irrespective of the economic class they belong to.

padmakumar pathiyil
par padmakumar pathiyil , Marketing Consultant , Management Consultancy

It is because the customers always want value for the money they spend.

Vinod Jetley
par Vinod Jetley , Assistant General Manager , State Bank of India

It is not as you can see below:

 

Why do people decide to buy? Some consumers use an intense system of thorough investigation before they decide to purchase, while others are basic impulse shoppers. Either way, three factors affect all purchasing decisions. Retailers should be familiar with the impact each factor has on the minds of consumers. A thorough understanding of the interdependency of each factor will help you market your inventory better, attract more customers and close more deals.

Apple, Inc. was flawless in their execution when they rolled out the new iPhone and iTouch because they knew what made consumers act. They knew the emotional hot buttons. They knew how to create enough excitement about a new line of entertainment gear that for many, a simple “want” transformed into a self-justified, immediate need. The iPhone and iTouch hit the market with a fury like the Running of the Bulls and Apple’s stock skyrocketed. So did the net worth of Steve Jobs, a hard-charging and creative businessman who understands the consumer.

If you want a better understanding of how consumers act, implement these three factors into your marketing and sales plans:

The Economic Factor – This is the foundation of a purchasing decision. People can’t buy what they can’t afford no matter how badly they need it or want it. However, affordability is often a matter of perspective, which would explain why so many consumers use “creative” budgeting to get the things they really want. This practice has led to the special finance market and a struggling mortgage industry, and it has you reading this article.   In our business, the economic factor is represented in the terms of down payments and monthly payments. You will be better served to hold your considerations of this most basic of the three factors to the end, long after you’ve gained the attention and interest of your prospects. Otherwise, you will run into the common scenario of “these customers have no money” problems. To stay off that road, focus on the other two factors first.

The Functional Factor – The functional factor is all about needs. It’s about logic, what makes sense and the best interest of the customer. Although it too plays an important role in the decision to buy, it is the boring factor and typically doesn’t affect emotional appeal.

That being said, the functional factor is perhaps the most important of all three when it comes to special finance. A dealer must set the customer up for success and not for failure. It is much too easy to get a customer excited about a vehicle that is out of their price range and/or does not meet their needs. A dealer with a strong special finance program is able to weave logic into the equation and convince the customer to do what is in their best interest by taking time to learn and understand their needs first. 

If you take the time to uncover the needs with a thorough analysis, you will build more rapport and be much more likely to earn the customer’s trust in the process. Then, when you introduce the logical choice later in the sale, your customer will be more apt to follow your advice and direction rather than seeing you as just another fast-talking salesperson.

The Psychological Factor – All effective advertising appeals to emotion, or the psychological side of the sale. The psychological factor is all about what the customer wants. To divert the customer from the “wrong” vehicle and effectively bypass price, a special finance salesperson must introduce the psychological elements of the sale early in the process. One effective method that I recommend is to show the customer the merits of establishing or re-establishing a positive credit score. To be effective, you have to build the vision of an easier life for them with good credit, and then, get their buy in.

Personal image is also an important emotional hot button. Having an iPhone is a social statement. Likewise are having a nice car and home. People want the best they can afford and, more often than not, the best they can’t afford. That’s why the most powerful commercials focus on image and not price. Image, fear, wants and dreams are all powerful emotional forces that drive the decision to buy. If used in a timely fashion, they will be the forces behind higher down payments and profit.

 

hossam azzam
par hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Thanks for the invitation

Good question

Agreed with both answers given by

Mr.:Vrindavan & Mr.:Pathiyil as well too

Santosh Kumar Jangid Santosh
par Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

Because everyone dependent on given factor.

Normally we require so many things but the Factor/Pocket didn’t allow us to grab/crack.

 

Aashish Khurana
par Aashish Khurana , Ex : Marketing Manager - International , Quad Life Sciences Pvt Ltd

I agree Sir, with many that Price is One Of the Major Factors for any customer to freeze on a product .

 

Reason : Is Commercially he/ she is no one else than we . Lets put ourselves in his / her shoes before buying a thing / commodity or service - We get our answer direct -right on .

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