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We may need technical support for our new ERP system. What is your policy?

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Question ajoutée par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
Date de publication: 2014/11/25
Emad Mohammed said abdalla
par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

Good question. We have annual maintenance packages that include various technical support options. We also can provide technical support on a per incident basis.Most support problems can be handled easily over the phone, but should it be necessary, we can use software to log in directly to your system and take care of any problems you may be having. The bottom line is that you can rely on us to provide you whatever level of support you may need.

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