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How do you assist a guest in your hotel?

Guest Service Hotel Reservations
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Question ajoutée par irma sarmiento santos , teacher assistant , Junior's Nursery
Date de publication: 2014/12/12
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Abdulmoneem Hashem Emara
par Abdulmoneem Hashem Emara , customer service supervisor and office administrator , Gulf Bridge Services (visa services company)

assisting the guest in the hotel should be sine the moment he arrives to the lobby  area  by greeting him properly and welcoming him and interacting with him personally .....    finishing the check in quickly and professionally ..... assisting the guest with any special requests ....  explaining to him the hotel facilities  ...and rooming him   

Naomi Wanjohi
par Naomi Wanjohi , Senior Reservations Executive , Sheraton Dubai Creek Hotel and Towers

We Empathize with the guest, we put our self in the guest shoes helps us understand what the guest needs and requires.

fazila jooma fazila abdul kader jooma

The first thing to do is determine what the guests needs and requirements are.

I will greet the guest with a warm smile and welcome..and then I will assist them

with anythi g that they require in a speedy efficient kind and helpful manner.

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