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I think as a manager you should be real with people which means you don’t have to be superhuman or untouchable. Be the real human being that you are. Let people at work know about your life and find out about others. If you let people know the “real you” it is much easier than having different personalities for your work and home life.
But at the end of the day you are the maestro!
It should be blend of both, informal & formal. When it comes to professionalism, you should be formal. when it comes to personal problems, you should be a friend. There is no had & fast rule.