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Make friendly environment and give the chance for speak and u also share as usual daily things
1 Listening to them first.
2 Talk about what they like.
3 Cutting to the chase and making your message clear.
4 Reading your audience and adjusting accordingly.
Be interesting
Be helpful and supportive
Put some effort in trying to understand them
Show some respect
Have some sense of humor
You give them same respect that you expect from them.
The person must be fluent on the topic of conversation with smart getup and personality.