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Follow are the important key factor to achieve good CS.
1. Building Rapo.
2. Ensure to keep feeding (Information) even if its not in our favour.
3. Keep in touch.
4. Educate them about the difficulties whenever possible.
5. Polite while providing service and aggressive while getting business.
6. Build trust and provide extra service whenever possible.
BY7 RULES
RIGHT PRODUCT
RIGHT QUANTITY
RIGHT CONDITION
RIGHT PLACE
RIGHT TIME
RIGHT COST
RIGHT CUSTOMER
I have to continue working all the time to achieve the needed target, and by the time the results will be more and more.
By giving customers all things would make them satisfied
Lean manufacturing or lean production, often simply "lean", is a systemic method for the elimination of waste ("Muda") within a manufacturing process. Lean also takes into account waste created through overburden ("Muri") and waste created through unevenness in work loads ("Mura"). Working from the perspective of the client who consumes a product or service, "value" is any action or process that a customer would be willing to pay for
Answer the customers calls and reply their emails in due time after well understanding the complain,comment or inquiry is the most important thing to satisfy the customers.
If the case is not my concern, simply forward their questions it to the concern person.
The company goal is the main target for the company, each department should works according to the main goal of the company.
creating talented solutions will strength the work capacity.
in my own,this not need answer,this skill in your position in company .