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What shall be the approach of After Sales represenntative when he meets frustated customer due to bad product or service?

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Question ajoutée par Harshit Londhe , Manager- Quality cum After Sales Service , Transtech Transformers LLC
Date de publication: 2015/01/08

try to convince ten take a deep breath

sachin paikkatekunyil
par sachin paikkatekunyil , Technical Analyst , MEP

Will apologies first and convince him based on service feed backs ,special features, then attitude and what he is expecting from us,lf there any chance will inform about AMC schemes.

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