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What are the service standards levels?

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Question ajoutée par Yazan Ahmad , programmer , wysada
Date de publication: 2013/07/07
sanjay radhakrishnan
par sanjay radhakrishnan , Buyer , JMA Supermarket

  • Solving customer complaints: Resolves customer comments/complaints, consistent with company policy, by empowering employees to provide meaningful resolutions, thereby increasing sales and customer loyalty
  • Customer relations : keeping sound relations with the customers will Enhance customer loyalty by ensuring the perceived value of products and services is greater than competitors’ by offering superior service, and product knowledge thereby ensuring the store’s success.

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