What about Human resources and ISO 9001 training requirements ?

 Here is a summary of the training requirements from section6.2.2 Competence, awareness and training.

• 1.Define the knowledge and skill needed for each employee to conduct their job.
• 2. Deliver training or other learning activities to develop the required knowledge and skill.
• 3. Provide a way to prove whether the training was effective (test for understanding)
• 4. Ensure employee awareness of how their activities contribute to the quality objectives. They should understand the relevance and importance of their role. (Do they know what a QMS is?)
• 5.Keep training records and records of employee education, skills and experience.

Once an organization determines how to organize a training program to meet these requirements, they must find a way to keep track of the training schedules, evaluation activities and training records for every employee. Regardless of the size of the organization, most find these administrative demands very time consuming and difficult to maintain so the information is easily available during audits.

Mr. Vinod has the best answer and I agree with it.

I agree with mr. Jetley, thank you. My experience with ISO9001 is that you can make your own rules, that is your specific part of the ISO, but one way or the other the training requirements are clear and can be controlled and sanctioned if necessary. That's where HR steps in, keep track of everything also for evaluations etc.

Personnel performing work affecting product quality shall be competent on the basis of appropriate education,taining, skills and experience.

Theoragnization shall 

* Determine the necessary competence for personnel performing work affecting product quality

* Provide training or take other actions to satisfy these needs 

* Evaluate the effectiveness of the training actions taken 

* Ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives

* Maintain appropriate records of education, training, skills and experience 

In a nutshell, Human Resource training and development should be of such nature that it should oil the human resources machinery making it something that takes the organization forward. If Human Resource training and development is not professional or appropriate; the result is a bureaucratic setup that is a hindrance to everyone in the organization. Rather than get mired in mindless formalities; HR should facilitate the growth of the organization, for all of which Human Resource training and development is the foundation.Human Resource

training and development is the imparting of necessary knowledge and skills to a human resource professional in the organization. This is necessary for a number of reasons. HR professionals are very important for the organization. They need continuous upgrade of their skills and attitudes. Training them to bring them on par with the organization's goals and in tune with the industry trends is necessary, since well-equipped HR professionals are the means to ensuring optimal performance from the organization's employees.

As with many parts of the ISO9001 quality standard, the training requirements were designed to help improve the organization’s quality. The standard required employees to be trained with the knowledge and skill necessary to do their jobs with quality. But the added requirement is to verify that the training provided was effective.

• Define the knowledge and skill needed for each employee to conduct their job.
• Deliver training or other learning activities to develop the required knowledge and skill.
• Provide a way to prove whether the training was effective (test for understanding)
• Ensure employee awareness of how their activities contribute to the quality objectives. They should understand the relevance and importance of their role. (Do they know what a QMS is?)
• Keep training records and records of employee education, skills and experience.

Once an organization determines how to organize a training program to meet these requirements, they must find a way to keep track of the training schedules, evaluation activities and training records for every employee. Regardless of the size of the organization, most find these administrative demands very time consuming and difficult to maintain so the information is easily available during audits.

Agree with Vinod Answer....

I agree with Mr.  Vinod  Jetley 

a) determine the necessary competence for personnel performing work affecting conformity to product requirements, 

b) where applicable, provide training or take other actions to achieve the necessary competence, 

c) evaluate the effectiveness of the actions taken, 

d) ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and 

e) maintain appropriate records of education, training, skills and experience 

Mr. Vinod wonderful answer

Is to achieve training requires quality management means any there must be a performance evaluation effectively match the performance of the actual employee's standard-setting and main themes and make sure that the employee applies this car within the specified time frame and be audited management audit to carry out the duties quickly and less expensive and knowledge of problems encounter while conducting duties and inform the administration so that it addressed before the increase

I support the answer of Mr. Jetley.