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Every individual of the organisation should take ownership and do tasks.
I mean they should think as if the company belongs to him/her at all times, this practice will bring about efficiency and responsibility automatically.
Paying respect to roles of clients,customers,vendors etc etc ...including themselves and keeping up with time,effort,humanity will boost discipline and also bring about a sound business environment.
When points like above mentioned are put to effort Management can be felt. And also we would be able to understand what our managers are advising us. I mean feelings will be mutual.
