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Sometime you expect an important phone call that you probably won't want to miss / go straight on voice message. How will you deal with such a situation?
when you are with a client that gave you his time ,be professional give him100% of your attention.no phone calls,no messages,nothing but listening to his needs and worries.
he gave you a chance don't blow it.
show him how prepared you are,how much you care,and listen to him.
As long as my client is not God ... i will , after taking permission from my client or prospect but i will make it a point to make it really short as long as its not an emergency.
It the phone call is so important (relevant to work and business) that it is unavoidable, i would ask client if i can be excused to attend this call due to the nature of the urgency and in most of the cases client do understand it.