As real estate customer service man what questions you will ask to customers ?

The Questions that lead to Customer Satisfaction... Basic target is to find out what they desire and expect from the service/product and then try to successfully provide it in terms of quality.

Having looked to purchase a property in the past ... I always been ask where I would like to purchase this property, what I am looking for in a house (rooms, bathrooms, sqft...); my FIKA score, what my current cash flow is, if I am pre approved for a loan ... 

What do you want from our products?

What do you need?

I am not expert in real estate but most common questions would be;

1. What are your needs
2. Your budget
3. What location you are interested

I am not a real estate specialist, and don't know what is the actual role of Customer Service in the real Estate business unless it is in the renting business. But I will leave this question to the experts.

As a customer service agent, you should focus on :

1. Finding their general request;what they are looking for: Small house, big house, apartment...etc

2. Finding their budget;How they are willing to spend on real estate

3. Finding other estate requirements: number of rooms, view, place....etc

4. Offering them some relevant choices

agree with MR. DIVYESH...................................