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What is the average time duration in your opinion to finish a routine customer call?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2013/07/20
Rohit Sharma
par Rohit Sharma , Consultant , Bahrain Financing Company

This is a very industry specific question , for example1.
In an organization where the business is generated by cold calling a successful closure of sales call varies from30 seconds to30 minutes.2.
I an organization's customer service department time duration is about2to3 minutes.
So best way to know the average duration of a routine call in any business is to compile data of the calls for at least previous couple of months and draw a conclusion depending on the results availble.

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