How you will handle customer complain? especially if the customer complain was about your product.

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Posted by:
kinan kusseibati
13-April-2013

Customer Facing

Question ajoutée par Rizza Pascua , Store Supervisor , BEBE USA
Date de publication: 2013/07/22

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par Amr El-Rabbat , Warranty Administrator , Samsung Electronics

I have to know the problem that he is complaining from, then try to solve It as fast as I can to let him feel that he is the most Important customer I have.
After solving It, I'll follow with him to ensure that the problem already solved and to get his highst satisfaction level.

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How you will handle customer complain? especially if the customer complain was about your product.

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