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Proactive is all about Analysis
• Is a given problem reactive or proactive?
• Don’t just react to incidents as they occur
•Analyze all the data you have available
• Where problems are or might be coming from
• Dedicate resources to proactive problem management
On you experience or on your routine work schedule you might have resolved certain disaster recovery or you might have prevented some thing before its getting damaged on some stage.
Actual term is : is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.
To initiate finding solutions to problems before they go out of hand, or accumulate.
it means controlling a situation by causing something to happen rather than responding to it after it has happened and having better alerts that are smarter,would like to catch issues earlier and trying to be more agile in processing by moving to a more task oriented process
Here Policies, Directions, Suggestions and Actions join hand in hand and resolve the task within a Team that score success as per plans and goals.
My understanding of proactive problem solving deals with issues which we have prepared for and therefore, have a plan, should they arise.
An example of proactive is a student studying for a fall semester class during their summer vacation.
Makes routine decisions in the course of work. Understands the issues, compares data from different sources to draw conclusions, and chooses a course of action that is consistent with authority delegated to the position
Can we rename it as Problem Finding (or problem sensing) rather than problem solving? if the problem is yet to be discovered or yet to have an impact, wouldn't it be more effective to outline where we might experience issues and then set a process to initiate a proactive 'reaction'. Wikipedia has a term for it called "Problem finding" (http://en.wikipedia.org/wiki/Problem_finding) under it you can find other helpful terms such as abductive reasoning, where we hypothise a problem (we can't guarantee a solution yet), but it's still a step ahead than reacting to a problem at hand.
It is to understand the issue, drawing possible solutions and deciding the best one.