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How do you define the word "Customer"? And what are the main differences between Internal and External customers? Which is more important?

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Question ajoutée par Amr Yahia , Senior Business Development Manager , Torjoman
Date de publication: 2013/04/21
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par Utilisateur supprimé

Customer: An individual or business that purchases the goods or services produced by a business.
The customer is the end goal of businesses, since it is the customer who pays for supply and creates demand.
Internal customers are employees, suppliers, dispatchers.
Basicly anyone who works or sells for the organisation External customers are people who walk in off the street or ring in, just consumers with no connection to the organization directly that want to purchase a product/service In my opinion they are both equally important.
http://wiki.answers.com/Q/What_is_the_difference_between_internal_and_external_customers http://www.investopedia.com/terms/c/customer.asp

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