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In Cost Of Quality concept, External Failure Costs mean:

Please choose the appropriate one

a. All costs associated with quality initiatives that help avoid defectsb. All costs associated with Inspecting materials at all stagesc. All costs associated with material / product failure with in the factory before it reaches the customerd. All costs associated with the product failure at customer place / field after the product is sold

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Question ajoutée par Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG
Date de publication: 2015/02/25
Wasi Rahman Sheikh
par Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

Correct answer is All costs associated with the product failure at customer place / field after the product is sold

Malik Khalid Mahmood
par Malik Khalid Mahmood , Regional Finance Manager , Leosons International FZ LLC

Option "A".....................

Lester Barile
par Lester Barile , Warehouse Supervisor , Renewable Products Group

a is my answer All costs associated with quality initiatives that help avoid defects

 

Abdou warshan
par Abdou warshan , • مدير إدارة المخازن والنقل , شركة تمكين الدولية للأجهزة المنزلية

External Failure Costs come from costs associated with defects that are found after the customer receives the product or service. These costs are incurred because the product shipped failed to conform to quality requirements and may include warranties, repairs, recalls, legal actions and lost sales

So the appropriate answer is option "D"

Mohammed Fathe  Shaheem
par Mohammed Fathe Shaheem , Operation Executive , Arabian Construction Company

D is the answer without any doubt

FITAH MOHAMED
par FITAH MOHAMED , Financial Manager , FUEL AND ENERGY CO for transportion petroleum materials

d..>>>>>>>>>> All costs associated with the product failure at customer place / field after the product is sold

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