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Philip Crosby is credited with both of these quality catch-phrases: "quality is free" and "zero defects." True OR False?

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Question ajoutée par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
Date de publication: 2015/02/27
Wasi Rahman Sheikh
par Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

Right answer True <<<<<<<<<<<<<<<

Vinod Jetley
par Vinod Jetley , Assistant General Manager , State Bank of India

Philip Bayard "Phil" Crosby, was a businessman and author who contributed to management theory and quality management practices. Crosby initiated the Zero Defects program at the Martin Company.

Emad Mohammed said abdalla
par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

====================== True .