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Good study for the client
Over the financial capacity
And the extent of his need for a commodity before you
And the extent of competition and other commodities Item
Then can get the client
From my point of view you can reach more than that by applying one and only one rule (( Always Be On Line With Your Customers )) which includes under it a dozen , like , Customers Understand / Customers Needs / Customer Satisfactions / Customers Follow up .etc.... which by all the previous leads to Always Communicated on line with your customers.
If it's sales visits, be sure to do your homework first, which means
1. When the customer is psychologically ready to accept your presence.
2. The stock with the customer may not be sufficient to meet the market demands.
3. When the stock in the market is fall short of demands and the customer is in a position to hold excess stock with his money power/purchasing power to take best advantage--your approach will be well received by the customer.
4. When you have something to offer extra to the customer, so that he can take advantage of the market situation.
5.Any time is best time, if you are the needy person and your acumen competent to make any adverse situation positive.
6. A good reference externally influence the customer and when you need just an approach to present the things.
With the body language if you can see the customer, if you can't then you have to ask.
Talk to your customers as you would in person, not like you would in a press release. Examples of this are noticeable when it comes to customer service on social media where the genuine shine through and the others seem forced and uptight, which is the opposite of being “social.” American Express does this well on Twitter, ensuring all customer concerns are answered in a timely manner with a friendly and personal response, signed by the employee who’s doing the tweeting.
In retail the best time to approach your customer while they are entering your shop.give a smile greet and have a friendly conversation while telling them what's new in your shop.greeting should always be the first thing to do and smile so the customer will feel at home in your shop then that's the time the sale is happening.customer service should always begin with smile and greet.
To approach an ongoing customer first we need to know the feedback of our provided service. Through proper analysis of customer feedback we may find an appropriate technique and execute it with proper planing.
if the customer is old, then you can judge them with their old order pattern / your past meetings and for new customers, instead of doing hit and trial simply ask them and give them the comfort to decide
Through expressions, greetings & hospitality.