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The thing is that all IT persons "think" they know all about IT and they do not need the ITIL, but, after they start to look into what ITIL has to offer, they start to understand the value for business and the connections between different areas found under the ITIL, and this is exactly what companies are looking for today, the knowledge about the connections between the different areas.
ITIL Is gret benifit becuase it is a gurantee for having a good knowledge about IT Infrastructure
ITIL will just compliment your technical expertise and will broaden your scope towards technology management rather than technology deployement.
ITIL can be studied in conjunction with any technical cert. So, there is no really a standard way that defines if you go for ITIL after CCNA or CCNP.
ITIL is all about combining business processes with IT processes and how they can interact with each other. Employers appreciate ITIL because they will be sure100% that you are not only understand IT in its technical terms but also understand the business part in IT.
In my opinion, ITIL is going to benefit you more than to a company because one day you will run your own IT business and you are equipped with an IT business knowledge, thanks to ITIL, as well as an IT technical knowledge, thanks to CCNA/CCNP.
ITIL will give you this feeling that technology is not only about certs and theory but it is about how to solve business problems and increase revenues using technology.
Hi, Ideally CCNA & CCNPcertifications should be enough for one to get a good job, however if ITIL cerfication is done would be an added advantage or weightage to C.V. But practically or professional not required for network professionals, It is required only for IT helpdesk people.
ITIL gives you idea how to deliver and support the IT infrastructure in an efficient manner. It provides a unified, mutually agreed platform where different levels of expertise and domains or stakeholders of the infrastructure share their work, knowledge and time.
So ITIL is definitely an added advantage.
Yes, It is highly recommended that the Technical Experts gain the knowledge of ITIL. Reasons being,
1. Better understanding of the process
2. Better understanding on the importance of JIT (just in time - delivery)
3. Better understanding of roles and responsibilities
4. Better understanding on the importance of QUALITY in delivery
5. Building on the above, will help you to evolve as a successful IT Manager
you need ITIL to know the best practice for IT service management COZ you as an IT guy, you already a part of IT service so you have to know how to integrate with others and to understand the business objective of the service you support
ITIL is the standard bearer for how technology organizations move from being responsive (go fix this broken X) to being service based (value adding to organization.
It is like almost all employers in technology require english langauge skills, ITIL is a basic foundation level of interoperability (processes) that are used globally, so interfacing with service providers, vendors, etc that use ITIL is like the need to communicate with them in english.
HI Guys i have CCNA r&s / last exam to attempt for finishing my CCNP certification i was born in Amsterdam Netherlands Europe
i have worked in serveral IT companies as Support engineer and Field engineer in Europe countries.
i am these days living in Kuwait with my wife and searching for a job as Jr.Network Engineer i want to gain some experience as A Networking expert where can i go to start as a IT role ???? any suggestions