How do you achieve and maintain customer trust ? and customer loyalty ?

By always being (( Side to Side )) even after sales , as to let customers feel they are the Core of my company.

You achieve and maintain customer trust by achieving your customer deliverables. By doing so, you create that trust on the part of the customer whereas he knows that you will deliver whatbyou said you would deliver. In doing so, the customer can see that he is getting good value for the money spent. When this happens you inspire loyalty and that most valuable asset -- positive word-of-mouth endorsements among the colleagues of your customers. This is priceless and well worth the effort.

First you have to know your product, it is crucial that your product must have advantages from the competition, or must be different fro the competition, so there is a creation of need to customers of the product. Second, you have to be honest with the client and do not try to deceive him at any point. last but not least you have to focus on the service itself, you have to understand the clients needs and deliver him/her the service that you would like to get for yourself. being honest and trying to differentiate from the competition i think will build the customer loyalty which is vital for every company. 

By remaining honest and providing excellent customer service.

Tell them what is real.  Deliver them what is right and provide the solution to the point and as early as possible.  Customer will love it for sure.

Keep your service standard up , and don't slack off just because you know them .

it's all about keeping your customer updated and win his loyalty with being honest about what you will be providing

set the customer expectations to what he will really get at the end

alarm him for the extra benefit and core values you are providing

always work for the customer benefit as maintaining your current customers is pretty much more beneficial of gaining new customers, thus pay more expenses to develop your product &/Or services instead of wasting money for marketing to attract new customers. your maintained satisfied customers will be the best free marketing tool to attract the new customers :)

since there is no right and no wrong ,one version of the suitable answer to this question would be as follows:

- by repeatedly fulfilling customer satisfaction and needs accompanied with world class customer service you gain customer trust.

 

in any market around the world you will find almost more than2 companies providing almost the same product or service, even with the same price , so a smart free thinking customer would go with the product from the company which provides best after sale customer experience.

obtaining customer trust is easy , losing it is way easier , so any company should have in mind  that the most crucial expense they should invest on is the best training to their customer service staff , in order to provide world class customer service and1st achieve customer satisfaction, hence customer trust. 

and for that trust to convert and translate into loyalty to the company product or service, it has to be wrapped inside and out side with a message that " you MR customer is very important to us" and going an extra mile is nothing but normal effort we are welling to do for on every step of the way.

Most customers always look to:

1. Get the best quality, price and service.

2. Be special and respected

 

 

If you are able to achieve that, you should be able to achieve customer's trust and loyalty !

solve there problem if they had and handle it & try my best to help what they need

Listen to the customer and make them comfort on their side to give them the right solution according to the company rules and regulations,play a role like being a customer to the company.