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a. Failure occurs at incoming raw material levelb. Failure occurs during inspection at various stages of productionc. Failure occurs at finished goods staged. Failure occurs ater the goods are sold
My answer is D. The cost of quality is maximum while failure occurred when the goods are sold.
d. Failure occurs ater the goods are sold
Cost of Quality failure is highest the further down the value stream. Internal failures can be rectified before they ESCAPE to the customers attention. But once the failure has reached the customer it becomes an ESCAPE and consequences can be far reaching then mere replacement.
Agree with majority answer <<<<<<<<<<<Thanks
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