Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

How many Guest relations (Guest Service) Agents should work for 650 rooms (around 1200 persons) hotel to get at least 85%-90% level of Satisfaction?

user-image
Question ajoutée par Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date de publication: 2015/04/06
Fadi Bazian
par Fadi Bazian , Managing Partner , Innovative Empires

TO achieve such percentage of guests satisfaction m, I think such property varies and hold a great number of facilities , outlets and entertainment venues , so each shift should have around5 to6 guest relation agents at high professional level with sharp and mart skills 

 

More Questions Like This