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What are the biggest challenges in working in hospitality management?

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Question ajoutée par Dania Ali
Date de publication: 2015/04/06
Riad Abdallah
par Riad Abdallah , Manager - Holidayme.com.sa - Online Product & Digital Marketing Arabic, Strategic Partnerships , Holidayme.com.sa

On a personal level, long hours and keeping morals up with a smile facing more and more demanding customers/guests. 

 

On a business level, location and branding and the right pricing for the business owners, not to mention cracking the code to always give an excellent service at the best value. 

Hussamedeen Smadi
par Hussamedeen Smadi , Hotels General manager , Swiss Blue Hotels

 

any job needs dealing with people and your goal is giving them satisfaction will be a big challenge

 

Utilisateur supprimé
par Utilisateur supprimé

thınk what you feel ıf you are ın that posıtıon ,before answerıng any questıon comes before guest .

Akshay pawar pawar
par Akshay pawar pawar , Infotech Ltd. And Shivaji University

My Biggest Challenges in A hard Work In In Any Time Any Condition On Management

Sourour Gueblaoui
par Sourour Gueblaoui , Former et diriger les responsabilités administrative , Central University Group

I worked in a similar field . The challenge when the customers were taken in charge by another colleagues who couldn't soft the mood of the customer , so he relies on you to make things better as he knows you have a softer sides for instance and you can make him happy  and just again . So the challenge here is that you have to deal with that embarrassment .

خالد محمود إبراهيم همام
par خالد محمود إبراهيم همام , Customer Service Agent , Raya Contact Center

to make all the guests feel Satisfaction

Long hours (you gonna spend over 12 hrs per shift on your feet. having problems with your back, feet or achy joints? you'd better opt for another job).What I also find challenging about the job of a hospitality manager is that you get to manage different people. Some of them are hard-working, like interns from some hotel management schools you sometimes get to supervise, such as those from Les Roches Chicago, but others are good at their job but are lazy, and sometimes you have to crack the whip to make them work. Otherwise, you face another challenge – firing people, which is especially hard for someone who is just starting out as a manager.

raymar garado
par raymar garado , storekeeper night Supervisor , bateel international llc

costumer complaint.

on how to deal with costumer complaint and how to fix or solve it.

 

Mohammed riyas Mohammed
par Mohammed riyas Mohammed , commis , Grt grand business hotel

Long working hours. ..timing standard

Rakhim Cherkasov
par Rakhim Cherkasov , Guest services supervisor , Grand Hyatt Dubai

Long working hours. Low pay huge demands from supervisors.

Utilisateur supprimé
par Utilisateur supprimé

staff management and the continuity of the standard

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