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Guest of hotel after getting drunk in a hotel swimming pool area fall in sleep on the chaise-lounge of other guest. Which action should be taken by guest service agent?
By giving , " Show cause notice", to him directly.
firstly it wouldn't make sense talking to the drunk guest at that point of time. Rather what one could do is apologize to the other guest for the same And offer the guest another chaise lounge and also as a courtesy offer something complimetary to the guest taking your mangers consideration
with my skill in swimming,i will help the guest out of the swimming pool