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marketing, sales , languages , and some information about the product it have been related to your educational background ! (for exemple : mechanic for auto sales )
If the customer services are not related to technical field then a simple graduate can excel in this field but to have mastery in the field. A CSR must learn the art of communication with ability to handle variety of customers in professional manner and his/her rating will go up, if he have confidence and have insight on business solutions. At the end you need to have a satisfied service and i must say "be a little more kinder than necessary'
Avez-vous besoin d'aide pour créer un CV ayant les mots-clés recherchés par les employeurs?