Good Way Handling Complain ( L E A R N ) ? Any one know how to handle any complain ?

Question ajoutée par MahmOoud GAd , CSR , Etisalat Misr
Date de publication: 2015/04/07

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Thanks the customer for complaining, just listen the customer complaint, understand what customer say`s, apologies to the customer, Put yourself in the place of the customer, Correct the mistake,Minimize reason for complaints and Learn from every complaint.

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