The differences between a good and service is —

This question will be answered in three distinct sections. In the first section the major differences in the evaluation of goods and services will be outlined and in the second section the reasons behind these differences will be examined further. In the third and final section it will be important to concentrate upon the impact that the differences between goods and services will have upon concept evaluation techniques and/or methods..

4. Good can be touched, service is felt^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

>>>>>>>>>>  4. Good can be touched, service is felt  >>>>>>>>>

To an extent all are apt & correct but would differ in business domains & environment. However, to stay in business of good or service, the most important and non-negotiable clause is to service your customers well. A customer delight would keep you in business and ensure recurrence of revenue else no matter the excellence of your offerings, competition will eat in you.

Ans4." Good can be touched, service is felt" is the correct answer.

I agree with all who answered4

4. Good can be touched, service is felt ............................

4 .. customer may forget the quality of good. but will never forget How was the service. 

1. Goods have lesser emotional value than services

2. Goods generally are inanimate one time offerings while services most often carry the component of repeat contact and relationship building

3. Goods can be defined by features and benefits while services have much more than that to define them

Good customer services and good customer care are one and the same in the retail industry.

Remember the Customers is golden goose that lay the golden eggs for the Retail business  These customer will come to our retail business every day and Customers services is part of the Retail Busines

When we render better customers services the customers is repeated coming to our business of retail business of Hypermarkets / Malls / QSR  etc 

When we offer better customers services it mean great servcies are offered to the customer and customer care is  upto mark the Customer Care is the ICCU UNIT of the Retail Business.

If there is no customers services than you will run out of business of the retail.

it is OLD QUOTE CUSTOMERS IS THE KING    

RASHMIKANT VYAS

rashmikant vyas