Bayt.com

Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

Do you think the two words 'excuse me' and 'thank you' is important in a restaurant and hotels?

Banquets Hotels Hotel Reservations
user-image
Question ajoutée par Prem Bdr Tamang , waiter , raffles city
Date de publication: 2015/04/22
Apprécier (0) Vues (32) Suiveurs (25) Réponses (23) Report Question
Ajoutez Une Réponse
Inscrivez-vous ou connectez-vous pour répondre.
prabhu natarajan prabhunatarajan
par prabhu natarajan prabhunatarajan , F&B Manager

This word more important my industry, another one word is more important guest is always correct

Dinesh Devadkar
par Dinesh Devadkar , Head Waiter , ADNH COMPASS

These two words are very imp in restaurant and hotel

PETER NDLOVU
par PETER NDLOVU , Hotel Manager , DERBY HOTEL

yes very very important because it shows that you are communicating with your guests and also shows customer care

Utilisateur supprimé
par Utilisateur supprimé

YES VERY IMPORTANT  TO THE CUSTOMER AND ALSO TO THE COLLEGUES 

safia essamlali
par safia essamlali , موظف حجز تذاكر , خوري للسفر والسياحة

yes it is important to talk with the customer in polite way

gadari bhargav
par gadari bhargav , Assistant F & B service trainer , Pace Hospitality Training Center

yes the teo words excuse me and thank you is very importent in restaurant and hotels because guest feel more relax when me ask them for those words

rhannami abderrahim
par rhannami abderrahim , supervisor , catering ROYAL CATERING

yes event if just a protocole in the hospitLTY

fakeba bojang
par fakeba bojang , food and beverage manager , SUNSET BEACH HOTEL

This is very important as it shows graeat appreciation and being so polite

David Ordeson
par David Ordeson , Camp Boss , Teyseer Servives Sodexo

Yes it is very important these words being polite and shows gratitude towards our guest has always been part of the hospitality industry

SURESH KANCHAN
par SURESH KANCHAN , Controller-Food &Beverage , H.M.GROUP

  1. Especially, In the " SERVICE ORIENTED" field the word like is used mostly "THANK YOU" and "EXCUSE ME".
  2. It is an respectable word, which can be used in normal life.

Islam Farghaly
par Islam Farghaly , Manager , Foley's Fish House

Of course, you have to be professional and polite at the time be grateful to the guests and the peers around us.

Plus de Réponses
Ecrivez Votre Réponse
More Questions Like This