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Which of the following is true with respect to customers reporting their dissatisfaction with service?

 a. customers "vote with their feet".

 b. only1 on10 report their dissatisfaction to the offending party.

 c. customers aggressively complain.

 d. A & B.  

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Question ajoutée par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
Date de publication: 2015/04/28
Nasir Hussain
par Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

BOTH

a. customers "vote with their feet".

&

 b. only1 on10 report their dissatisfaction to the offending party.

Utilisateur supprimé
par Utilisateur supprimé

I would go with option ------------D

 

Mohammed Fathe  Shaheem
par Mohammed Fathe Shaheem , Operation Executive , Arabian Construction Company

D......................................

Bello Abubakar
par Bello Abubakar , Cinema 4D Render/Sketch UP, AutoCAD, ArchiCAD and Revit Specialist , Federal Housing Authority

A and B is the right choice here................

khaled elkholy
par khaled elkholy , HR MANAGER , misk for import & export

d. a & b is right answer v........................................................

Wasi Rahman Sheikh
par Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

Answer option ______________d

Emad Mohammed said abdalla
par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

 >>>>>>>>>>>>>>> d. A & B. >>>>>>>>>>>>>>>>

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