From my perspective, success is dependent on the manner in which those people are treated, motivated, developed and engaged. In essence, the culture and values of the organisation are the most important aspects to getting real and meaningful engagement, involvement and commitment; the discretionary dividend.
The leader of any organisation needs to embody and live the values of the company he or she leads. It’s not enough to mouth meaningless platitudes and pepper the walls of a company with posters with this and that motivational quotation. It has to be real and genuine.
