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when some one approach to you to get something just listen first carefully and understand his need as soon you get the need of customer you may suggest something different then that what he is having in his mind.its all about care and trust which you will build between you and customer and then go ahead from50 to500 it will be up to you where you where you bring him down.
Know your product strength
understand the customer need
address the pain points of customer with your solution
Study your target audience know what they prefer and how to fulfill their needs and desire.
study the product enhance the quality and try to reduce the expenses.
study the competitions if you can't excel it then do the same thing.
use the right distribution channel that is suitable for the target audience.
To become a better salesperson, the salesperson should keep revisiting the 4Ps and the SWOT strategies.
However, I feel the most important aspect of selling better is to understand human psychology and try to establish a human connect ; when all the vendor offerings are of the same quality, the human connect acts as a differentiator
Firstly I analyze my products well. you must find the strength and weakness of products. Thats give me confidence how to interact with customers.I always try to assume the target customer ,their questions and needs. I also try to gather necessary information about our competitors products.
Smiling face and cordial helping behaviour also wins most of the customers faith. I have to know his need and tell my products benefits in such a manner that it will meet all his/her needs . this may help 50% of your customer. you also find out who is the decision maker if a family come to buy your product. it may differ product to product. this mostly for retail business
The customer get similar products in the market but none can give any further benefits like yours. Here some may compare your products and others benefits. Use others true information and highlight yours smartly. Some customer may know more than you. If the customer left for others, he will return to you as your informations about others are true. its also help boost retail sales.
Some may not buy the product right now but they will buy in future.They just come for inquiry or gather information. Help them cordially and try to know their background , Job, family, social network activity etc. Try to know the approx. time. Get their number and & emails. Greet them in their birthday's, occasions or in fetivals. Also inform them about your promotions or occasional discount of your products. This will help you to start longtime buiness relationship with him or may with his company or office.you should visit his office or place to hunt the order. You may have a corporate agrrement if they are interested for bulk purchase. This will help your Corporate career as well as retail sales.
to become a better sales person, you should know your market, what they need and want. observe and study who is your target market based on your product, people that you should cater. Then know your competitor, when your know all the necessary data that is the time you startefies to approach or offer your product to the target market.
Analyse the market for it's supply-demand gap, pricing gaps. preferences of end user versus available products, market growth in the particular product segment and finally analyse the competition in the market and strategize a counter plan.
We should have strong knowledge of company's service portfolio.
We should respect the client's perceptions.
We must be honest.
We should learn from our mistakes.
We should control our desperation.
We should know the customer phsycology.
be prepared, know your product, study market, develop your knowledge, enhance and update your sales pipeline
